Terms of service

Welcome to Shivmani. These Terms of Service govern your access to and use of our website and your purchase of products from Shivmani.
By accessing our website or placing an order, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.
1. About Shivmani
This website is operated by:
Shivmani
Business Address: Shop 37,Subhadra Mall,Bhigwan Road,Baramati
Phone/WhatsApp: 8788490988
2. Use of Our Website
You agree to use the Shivmani website only for lawful purposes.
You must not:
Use the website for fraudulent or unlawful activities
Attempt to gain unauthorized access to our website or systems
Copy, reproduce or misuse our website content without permission
Interfere with the security or functionality of the website
Provide false or misleading information when placing an order
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, photographs, colours, sizes and other information displayed on our website are accurate.
However, slight differences in colour or appearance may occur due to lighting, photography and individual device or screen settings.
Product availability may change without prior notice.
4. Pricing
All product prices displayed on our website are subject to change without prior notice.
Applicable taxes, shipping charges, COD charges or other applicable fees, if any, will be displayed at checkout.
In the event of an obvious pricing or technical error, Shivmani reserves the right to cancel the affected order and provide an appropriate refund if payment has already been received.
5. Placing an Order
When you place an order, you are making an offer to purchase the selected products.
An order is considered accepted once Shivmani confirms the order.
We reserve the right to refuse or cancel an order in circumstances including:
Product unavailability
Incorrect pricing or product information
Incorrect or incomplete customer information
Suspected fraudulent or unauthorized transactions
Technical errors
Delivery restrictions
Other circumstances beyond our reasonable control
If an order is cancelled after payment has been received, the applicable amount will be refunded through the appropriate payment method.
6. Customer Information
You are responsible for providing accurate and complete information when placing an order.
This includes your:
Full name
Mobile number
Email address
Billing address
Shipping address
Shivmani will not be responsible for delivery issues caused by incorrect or incomplete information provided by the customer.
7. Payments
Payments may be processed through third-party payment providers supported by our Shopify store.
You agree to provide accurate payment and billing information.
Shivmani does not request your OTP, PIN, CVV or account password through phone calls, WhatsApp, email or social media.
Never share such information with anyone claiming to represent Shivmani.
8. Cash on Delivery
Cash on Delivery may be available for eligible locations and orders.
Shivmani may contact customers to confirm certain COD orders before dispatch.
If a COD order is repeatedly refused or returned because of customer-related delivery failure, Shivmani may restrict COD availability for future orders, subject to applicable law.
9. Shipping and Delivery
Orders are generally processed within 1–3 business days.
After dispatch, delivery generally takes approximately 3–7 business days, depending on the delivery location and courier service.
Delivery timelines are estimates and may be affected by weather, holidays, courier delays, remote locations or other circumstances beyond our reasonable control.
Please refer to our Shipping Policy for further information.
10. Returns and Exchanges
Eligible products may be returned or exchanged in accordance with our Return & Exchange Policy.
Unless otherwise stated, eligible return or exchange requests should generally be made within 7 days of delivery.
Products must meet the applicable return conditions, including being unused, unworn, unwashed and having original tags attached.
Certain sale, clearance or specially marked products may have different return or exchange conditions.
11. Damaged, Defective or Incorrect Products
If you receive a damaged, defective or incorrect product, please contact Shivmani within 48 hours of delivery.
Please provide your order number and clear photographs of the product, packaging and shipping label. An unboxing video may also be requested or used to assist with verification.
After verification, we will provide an appropriate resolution in accordance with our applicable policies.
12. Cancellations and Refunds
Order cancellation may generally be requested before dispatch.
Refunds for approved returns or cancelled orders will be handled in accordance with our Refund & Cancellation Policy.
Once a refund has been initiated, the time required for the amount to appear in your account may depend on your payment provider or bank.
13. Intellectual Property
All content available on the Shivmani website, including but not limited to:
Shivmani name and logo
Product photographs
Product descriptions
Graphics
Designs
Text
Videos
Website layout
is owned by or licensed to Shivmani unless otherwise stated.
You may not reproduce, copy, modify, distribute or commercially use our content without prior written permission.
14. Third-Party Services
Our website may use third-party services such as payment gateways, courier companies, analytics services, advertising platforms and other technology providers.
Your use of certain third-party services may also be subject to their respective terms and privacy policies.
15. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use and protect personal information.
16. Website Availability
We make reasonable efforts to keep our website available and functioning properly.
However, we do not guarantee that the website will always be available, uninterrupted, error-free or free from technical issues.
We may temporarily suspend or modify the website for maintenance, updates or other operational reasons.
17. Limitation of Liability
To the extent permitted by applicable law, Shivmani will not be responsible for losses or delays resulting from circumstances beyond our reasonable control, including courier delays, technical failures, natural events or incorrect information supplied by the customer.
Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.
18. Changes to These Terms
Shivmani may update these Terms of Service from time to time.
The updated version will be published on this page with the revised "Last Updated" date.
Your continued use of our website after changes are published constitutes acceptance of the updated terms, to the extent permitted by applicable law.
19. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws applicable in India.
Any disputes will be subject to the jurisdiction of the courts having appropriate jurisdiction, subject to applicable law.
20. Contact Us
If you have questions about these Terms of Service, please contact us:
Shivmani
📱 WhatsApp / Phone: 8788490988
📍 Address: Shop 37,Subhadra Mall, Bhigwan Road
Baramati, Maharashtra, 413102, India
Thank you for choosing Shivmani.
Wear Your Confidence. Own Your Style.